Nothing. It was a great experience. If anyone ever asks me about a good carpet company, I will tell them his was a great experience. I just doubt anyone will ever ask me about that.
Everyone who visited me regarding my new flooring----the designer, the project manager, and the men who installed it were wonderful and so considerate. I love my new flooring!
Amazing work, great customer service. No question I will use them again and I have already recommended them to more people.
Better Project Manager check-in/follow-up
professional quick clean
Finished job was very professional. Minor issues were found and corrected. Friends and family have viewed the results with compliments.
I wasn't crazy about my crew when they were talking about leaving because one had an arrest warrant out. They were not attentive to my things - wadded up clothes and such. Also, one crew member was peddling his own business on the side. While Joe and the Project Manager were both very professional, the crew was a little rough. Their work was good - they left a lot of items, lost my broom and borrowed items without asking.
Installers arrived on time, were friendly, and prepared.
Clear proposals. Alert to our needs.